We hope you love your air up® order — but if something’s not quite right, you’re welcome to return it! 💙 You have 14 days from the day you receive your order to send it back. Here’s what to keep in mind:

• Pods must be unopened and in their original packaging (for hygiene reasons)

• Bottles can be returned, even if they’ve been used

• Return shipping costs are at your own expense

Once we receive and process your return, your refund will be sent to your original payment method. This may take up to 14 working days. 👉 Ready to start a return? Just head over to our Returns page and follow the steps.