Skip to the main contentAccessibility statement

How do I return my order?

The Lowdown on Returns: No Stress, Just Success!

Changed Your Mind? No biggie! You’ve got 14 days from the moment your goodies arrive to send them back. Here’s the scoop: What You Can Return: - Opened Bottles: Yep, you can return them! - Pods: Keep those unopened if you want to return them.

A Few Things to Remember: - Shipping Costs: You’ll cover the return shipping—sorry, bestie! - Return Label Expiry: Your returns label is only good for 60 days, so don’t sleep on it!

How to Start Your Return: 1. Hit Up the Returns page: Enter your order number and email. 2. Select Items: Choose what you want to send back. 3. Get Your Labels: You’ll receive a shipping label and packing slip via email. 4. Print & Pack: Print both, toss the packing slip inside the box, and slap that label on the outside.

Refunds: - Once we get your return and process it, expect your refund within 14 working days. Still waiting? Don’t hesitate to reach out—we’re here for you! 💙


For Our International Fam: If you’re in Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, or Slovenia, check out your return conditions and forms here.

So, ready to make your return hassle-free? Let’s do this! 🌟

How do I return my order? | air up® Ireland