My order is incomplete or incorrect — what now?
Noticed something missing or different from what you expected? No worries — we’ll fix it. 💛 Just reach out to us via our chatbot and mention that your order is incomplete or incorrect. The chatbot will ask you a few quick questions so we can understand what’s needed and sort it out fast. 👉 It’s super helpful if you have:
Your order number
The exact name(s) of the missing item(s)
Thanks for your patience — we’ll make sure you get exactly what you ordered. 💧✨