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Why can’t I taste anything?

Not getting any flavor from your air up® bottle? No worries—this usually comes down to a small setup detail. Here’s what to check to get that scent-based flavor flowing again:

Is your bottle assembled correctly? Let’s start with the basics:

  • Insert the straw into the mouthpiece all the way up to the marked line.

  • Make sure the mouthpiece is aligned correctly on the bottle—tip pointing down (“south”).

  • See a small gap at the back of the mouthpiece? Totally normal—it’s the pressure valve doing its job.

➡️ Tip: If the straw isn’t fully inserted or aligned, airflow might be blocked—and that means no flavor.

Is your pod activated? Pod activation works differently depending on your mouthpiece. Here’s what to do:

  • PullUp Mouthpiece Slide the pod upwards until it reaches the line. You should see a small gap under the pod—this means it’s “on” and releasing scent.

  • ActiveOn Mouthpiece Slide the pod downwards gently—it’s a small movement, and you don’t need to press hard. ➡️ Simply closing the lid automatically activates the pod.

  • Tumbler No need to do anything—the pod is always active when you sip.

No scent = no flavor. Double-check that your pod is properly activated!

Are the airflow holes clear? Tiny holes in the straw and mouthpiece help deliver the scent.

  1. Blocked holes = blocked airflow = no flavor.

  2. Use a toothpick or skewer to gently clear them—it really makes a difference!

Do you feel bubbles while sipping? Those little bubbles? They’re key to the flavor magic. They carry the scent to your nose and make plain water taste like… something else. ➡️ No bubbles = no scent = no flavor. If your sip is silent and flat, something might be blocking the system.

Is the pod still fresh? Pods last about 5 liters of water (~8 refills of a 600ml bottle). Smell test:

  • Still smells? ✅ It’s working.

  • No scent? ❌ Pod is used up—time for a new one.

  • Brand new, but no scent? It might be defective—try another pod or flavor.

💡 Still not working? No stress—watch this quick step-by-step video to check your setup: 📺 air up® Bottle Assembly – YouTube Shorts