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My bottle broke — what now?

Oh no, your bottle is broken? That’s such a shame, but don’t worry, we’ll get it sorted in no time. 💛

First, take a quick look here to see if the spare parts you need are available: shop.air-up.com/accessories

Can’t find what you’re looking for? No problem, just head over to our chatbot and let us know:

  • What happened

  • What you’re looking for

The chatbot will then guide you through the process step by step.

We’ll make sure you’re back to sipping in style as soon as possible. 💧✨