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How do I cancel my subscription?

No worries! If you’re ready to cancel, just follow these simple steps:

  1. Go to our website: Scroll all the way down. At the bottom of the page, you’ll see the button “manage your subscription” or go directly via this link: Manage Subscription

  2. Log in: Use the email you signed up with. You’ll receive a verification code by email—enter it to continue.

  3. Cancel your subscription: Click on “Cancel Subscription.” You’ll first see the option to pause, but if you’re sure, click “Cancel Subscription” again to confirm.

⚠️ Important: We have a 1-month cancellation notice period. This means your subscription will officially end one month after you request to cancel. In the meantime, you can still enjoy your last shipment of pods!

How do I cancel my subscription? | air up® Netherlands