We hope you’re loving your air up® order — but if something’s not quite right, don’t worry! 💙

You’ve got 30 days from the day your order is delivered to send it back.

Here’s what to know before you return:

• Products must be unopened and unused for a refund (we like to keep things clean!)

• Starter Sets and Bundles need to include all items in their original condition

• Return shipping costs are at your own expense

• Sadly, we can’t offer exchanges

Once your return arrives and is processed, your refund will be sent to your original payment method. This might take up to 4 weeks.

👉 Ready to return something? Just reach out to our team here and we’ll walk you through the steps. Want to read all the details? Check out our Return Policy here.